![]() Maintaining eye contact does not mean that you need to stare fixedly at the speaker. Therefore, it is essential to face the speaker and maintain eye contact for effective listening skills. Listening to a person while working on a computer screen or scanning the room will only result in giving the speaker a certain percentage of your divided attention. ![]() At home, effective listening skills help to develop children who are self-reliant and resourceful and have the ability to solve their problems. Listening has become so crucial in organisations today that several top employers are providing training in effective listening skills to their employees as they are aware that effective listening skills can result in providing better satisfaction to the consumers, increase in productivity, greater information sharing leading to more innovative and creative work, lesser errors and less wastage of time. Thus, the communication skill that you should master is listening skills. If you do not have the ability to listen effectively, the messages will be misunderstood easily and the process of communication will break down, making the sender feel frustrated. Concentration along with the use of other senses and not merely hearing the words that are spoken is effective listening skills. Listening skills hold the key to effective communication. ![]() The ability to accurately receive as well as interpret messages during a process of communication is known as listening. Introduction to Effective Listening Skills ![]() The best way to understand people is to listen to them.” “The most basic of all human needs is the need to understand and be understood. ![]()
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